Reference

Social Target publishes independent research on social media intelligence and analytics, which supports our consulting services for companies getting started with listening strategies. These posts from the Net-Savvy Executive provide a free sample of what we've learned.

Five Modes of Listening

Listening means more than monitoring.

Social Media Analysis for Workgroups

An updated list of companies offering web-based or installed software to support in-house social media analysis capabilities in corporate or agency environments.

Monitoring Social Media Before You Have a Budget

An updated list of companies offering free versions, free entry-level accounts or free trials of commercial social media analysis tools.

The Role of IT in Social Media Analysis

Thoughts on the importance of including IT in decisions about social media analysis tools and services.

Human vs. Machine Analysis

A model for understanding the interactions between automated analytical processes and human analysts.

Building Blocks of Social Media Analysis

An explanation of the basic functions of a social media analysis platform.

Industry News and Opinion: SMA

Social Media Analysis is our site for industry news and opinion. If you want to keep up with the latest news and events, start your free subscription (RSS or email) or follow @SMAnalysis on Twitter.