Vendor Selection Support

We help companies find the right combination of technologies, tools and services for listening to their markets in social media and other customer data sources. Our years of independent research have shown us how to tell the vendors apart, and which questions to ask to identify your requirements and vendors' capabilities.

Whether you're looking for a social media monitoring tool, an analytics platform, or a full-service research partner, we'll help you find the right sources quickly from our global network of over 200 providers.

How You Benefit

  • Accelerate the inevitable learning curve
  • Reduce your research phase from weeks to days
  • Develop requirements that lead to the best options
  • Discover less well-known options that fit your needs

Put an industry expert on your team—take advantage of our knowledge and experience to move your project quickly from planning to listening.

Sample Project

Market Overview Briefing

We deliver our relevant research and bring your team up to date on what's available in the market and how it works into your plans.

Requirements Development

We discuss your plans to identify the important characteristics to look for in vendors.

Short List Development

We deliver a prioritized list of vendors for your consideration. In some cases, the list will categorize vendors for different aspects of your plan.

Follow-up Support

As you review and evaluate the candidates, we stay engaged to answer follow-up questions and inform you of important developments that may affect your plan.

Complete Life Cycle Support

Selecting tools and services is just one step in the process. We can also help with the full life cycle of planning and implementing your listening strategy, from planning to implementation, evaluation and evolution. Learn more.

Client-Centric Evaluation

Before considering vendor capabilities, we focus on your objectives to develop the right set of requirements to evaluate vendors.

Global Market View

Social Target tracks over 200 providers of technology, tools and services to find the right match for your requirements. We can find the right suppliers, anywhere in the world.

We Represent Buyers

We don't have a stake in which vendors you select—we don't accept commissions or referral fees. Our primary concern is for you to be satisfied with any decision we help you reach.